Notice of Nondiscrimination

Nondiscrimination Policy

Hobbs Pharmacy does not discriminate on the basis of race, color, national origin, sex, age, or disability in its provision of healthcare services and programs. This policy applies to all patients, caregivers, and members of the public who interact with our pharmacy.

Your Rights

As a patient or member of the public, you have the right to:

• Receive pharmacy services without discrimination based on race, color, national origin, sex, age, or disability.
• Request a qualified interpreter or language assistance services at no cost to you if you have limited English proficiency.
• Request appropriate auxiliary aids and services if you have a disability, including alternative formats for written materials.
• File a grievance or complaint if you believe you have been discriminated against, without fear of retaliation.

Auxiliary Aids and Language Assistance

Hobbs Pharmacy provides appropriate auxiliary aids and services for individuals with disabilities, and language assistance services for individuals with limited English proficiency. These services are provided in a timely manner and free of charge.

To request these services, please contact us at (321) 452-0010 or visit our pharmacy location.

Filing a Grievance

If you believe you have been discriminated against by Hobbs Pharmacy, you may file a grievance by contacting us directly:

Hobbs Pharmacy
133 North Banana River Drive
Merritt Island, FL 32952
Phone: (321) 452-0010

You may also file a civil rights complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR):

U.S. Department of Health and Human Services
Office for Civil Rights
200 Independence Avenue SW
Washington, D.C. 20201
Phone: 1-800-368-1019 (TTY: 1-800-537-7697)
Online: www.hhs.gov/ocr/complaints

Complaints filed with OCR must be filed within 180 days of the date you became aware of the alleged discriminatory act.